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Call 111 - When it is less urgent than 999

Repeat Prescriptions

Order Your Prescription:

1. Online. You need a PIN code from reception to create your online account.  This is acquired by filling in a very simple form and some showing photo ID to the receptionist
2. Drop the repeat-slip into our Repeat Prescription post box. These are situated to the right of the main door at Earby Surgery, and at the main entrance to Colne Health Centre. You can drop your prescription request off at either site and it will still be dealt with.
3. By post to either Earby or Colne Corner Surgery.

Please allow two working days before you collect your prescription. These items are the ONLY items that will be given as an urgent prescription i.e. within the same day:

Palliative Care Medicine, Anti-Epilepsy Medicine, Insulin, Inhalers, GTN Spray and Infant Medications. 

All other items will be processed in the usual 48 hours. Please ensure you manage your prescription to avoid running out of medication. 

Not all medication will be put on the slip for repeating. This may be to allow the doctor to assess how suitable the medication proves to be. Your GP will advise what action you should take if this is the case.

From time to time patients will be invited to see the doctor or nurse for a medication review.
Sometimes a blood test will be arranged in advance. This allows us to provide you with repeat prescriptions in a safe manner.

Electronic Prescriptions

You can now nominate a pharmacy closest to where you live, work or shop so that you don't have to visit your GP practice to pick up your paper prescription.

You do this by informing the receptionist of your choice.

You can change the nominated pharmacy any time you want.  The system is reliable, secure and confidential and will only be seen by the same people who see it now.

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We do not accept repeat prescription requests over the phone. This brings our practice into line with others in the locality.

This process avoids errors as medication requests over the telephone can be misunderstood and can take time to clarify.

Written requests avoid potential confusion and medication errors. In addition, we will reduce the number of calls to the surgery which will improve telephone access for those in need of emergency help, advice or making appointments.

Patients receiving repeat medications can order prescriptions by dropping the repeat slip into the surgery, sending it in by post, or by using the online ordering system.

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