We aim to give the very best service to our patients at all times.
Please remember, Primary Care is under immense pressure and underresourced.
We constantly strive to give what we hope is the best service possible to all our patients. If you have any comments or suggestions to help us improve our service please let us know. Your views count and we aim to please.
If our service has not been as you expect we need to know in order to improve, learn and put things right. If you have a complaint we ask you to fill out our complaints form here (PDF, 140KB).
We can then carefully look at your concerns, allow us time to investigate the issues and provide you with a full written response.
Making Reasonable adjustments.
As a health service provider, we have a duty to make reasonable adjustments for disabled people. Physical and mental conditions which might be treated as a disability under the Equality Act depending on the effect they have on an individual’s daily life.
If a patient is unable to use this form and require additional assistance or support due to a disability, then they are encouraged to advise us to make reasonable adjustments to assist them. The practice business or operations manager will review any requests.